Here’s how we can help

Support Ticket Management

Personalized resolutions to your customer's inquiries.

Live Chat Agents

Real time communication with your customers.

Zendesk Customization / Setup

Match your brand with your Help Center, and setup tech settings of your account.

Social Media & Analytics

Full control of your messages across various social media networks.

Store Promotion

Paid Media management to run efectively your online campaigns.

What our clients are saying

“Awesome agents!”

Andrew & Ryan Beltran - Original Grain Co-Founders

Aktiva exceeded our expectations as a Customer Service agency since they are detailed oriented. They adapt to changes easily, work fast, and always have a positive attitude in every situation.

“Wonderful Support”

Margarita Rodas - FURESA El Salvador

Aktiva goes beyond the call of duty by seeking out and following up on additional responsibilities. They are active listeners, manage their time efficiently, demonstrate professionalism, and care about their work quality.